Category Archives: Gas Safe Register

What To Do When You Have Emergency Gas Leak

What to do if you have an emergency gas leak

Over 23 million homes here in the UK use natural gas. Under normal circumstances it is a perfectly safe source of heating provided it is treated with respect and appliances are properly and regularly maintained. But leaks can happen, and if they do it is important to know what to do.

What to do in any gas emergency

Poorly fitted or poorly serviced gas appliances can cause gas leaks, explosions, and fires. They can also be responsible for emitting carbon monoxide poisoning. If you are involved in any sort of gas emergency, here’s a guide of what steps you should take:

  • The first thing to do is to immediately get some fresh air. Open all the doors and windows in order to ventilate the room and/or premises.
  • Switch off all gas appliances and do not switch them on again until they have been checked out by a Gas Safe registered engineer or plumber.
  • The next thing you should then do is to turn off the gas at the mains.
  • If you live in London, you can then call the emergency services of CW Services Plumbing and Heating. If you live anywhere else here in the UK, or if you cannot get through to CW Services for one reason or another, call the National Gas Emergency number on 0800 111 999.
  • If you or anyone else on the premises is feeling unwell, you and/or they should visit either the appropriate GP or the nearest hospital immediately. Do not delay. When you see the doctor, tell him/her that you may be suffering from carbon monoxide poisoning. (If you enter a room or a premises where someone is unconscious and you have reason to suspect it may be gas related, you must call an ambulance immediately.)
  • Before the gas is switched back on again at the mains, or any gas appliances are re-ignited, it is essential that you have them checked out by a Gas Safe registered engineer or plumber.

Prevention is the best form of cure – book an annual gas appliance check

The best way of avoiding a gas emergency in the home or on a business premises is to make sure that any gas appliances fitted there are annually serviced and tested by a registered Gas Sage engineer or plumber.

If you live and or work in London you can book a gas appliance service and make a repeat annual booking order with CW Services Heating and Plumbing. Both our company and all of our plumbers are Gas Safe registered.

Gas Plumber Emergency Call-out Service London – CW Services Heating and Plumbing, London

Here at CW Services we operate a 24/7 emergency service for both gas and/or plumbing emergencies. In any emergency don’t delay – call 020 7733 6812 or 07949 095 184.


Why Service your boiler once a year?

Why Service your Boiler Once a Year?

The reason that we here at CW Plumbing and Heating Services say that you should have your boiler checked every year is to not only ensure that it is Gas Safe Registeredoperating efficiently, but to also ensure that it is working safely.

What does an annual gas boiler service consist of?

When one of our Gas Safe registered plumbers carries out an annual boiler service at your premises, (your premises can either be your home or a commercial business premises), the following things will be checked.

  • Our plumbing engineer will inspect the boiler and its controls to ensure they are operating safely and correctly.
  • The annual gas boiler inspection will include checking your boiler over for any signs of corrosion and/or leaks.
  • The casing of your boiler will be removed in order to be able to check that the main internal components are functioning correctly.
  • Our CW Services plumbing engineer will also carry out a gas pressure check to ensure that the boiler is operating at the recommended gas pressure.
  • We will carry out a flue test to make sure that no dangerous emissions are coming from your boiler.
  • All boiler parts will be cleaned as necessary.
  • The casing of the boiler will be replaced and correctly sealed.
  • The CW Services plumbing engineer will leave you with a checklist of the work that has been carried out, and that denotes all of the relevant information about boiler safety.

Electric boilers

Most people today use gas-fired boilers for central heating. The main reason is that they are cheaper to run than electric boilers. However, in some areas a gas Boiler Service South Londonsupply is not available and therefore alternative solutions have to be sought in the form of either electric or LPG boilers.

With today’s modern electric boilers there are no moving parts and therefore regular annual servicing is not normally taken up by most people unless they are unduly worried about ensuring that their electric boilers are running efficiently, and therefore cost effectively.

With gas boilers however, an annual service is essential in order to avoid any risk from carbon monoxide poisoning.

Carbon monoxide poisoning

Carbon monoxide poisoning is a life threatening event and one which can kill anyone on the premises where the faulty gas appliance is, young or old, totally indiscriminately and without warning. It is known as the silent killer.

Only ever employ Gas Safe registered plumbers and engineers

Whenever you employ a plumbing or heating engineer to work on a gas appliance in your home, it is essential to check that they are fully Gas Safe registered, as are all the plumbers that work for us here at CW Services Plumbing and Heating. Our company itself is also Gas Safe registered and in addition we are CIPHE approved (Chartered Institute of Plumbing and Heating Engineering).

Booking your annual gas boiler service with CW Plumbing and Heating Services South London

When you choose CW Plumbing and Heating Services for either an annual boiler service in London, or our emergency boiler repair London facility, you will be in safe hands. As well as being fully Gas Safe registered, we provide a quality job at competitive prices.

To book your annual gas boiler service with CW Plumbing and Heating Services South London, please call 020 7733 6812, or 07949 095 184.









What is a Gas Registered Plumber?

What is a Gas Registered Plumber?

If you have gas fitted in your home or at your place of work it’s important that you only ever have any gas appliances installed, maintained and/or repaired by a Gas registered plumber. Under normal circumstances mains gas is quite safe; but it will remain safe only if it is serviced annually by a qualified Gas Safe registered plumber.

All of CW Services’ plumbers are Gas Safe registeredGas Safe Registered

If you live and/or work in South London, one of the foremost plumbing and heating services providers operating in the area is CW Services (Plumbing and Heating) and all of our plumbers and gas fitters are fully Gas Safe registered.

What is the Gas Safe Register?

The Gas Safe Register is the official body that has been created to register all professionals who are qualified and registered to work both safely and legally on all types of gas appliances, including boilers, cookers and fires. They replaced CORGI, which, when it existed, was the sole official body to which all gas engineers were registered in Great Britain, Northern Ireland, the Isle of Man and Guernsey.

What the Gas Safe Register Does

The Gas Safe Register exists to improve and maintain gas safety to the highest of standards. Their job is to ensure that the 120,000-plus Gas Safe registered fitters here in the UK are comprehensively qualified to work with Gas. Their brief includes:

  • To investigate any gas fitters working illegally
  • To carry out regular inspections of Gas Safe registered engineers
  • To educate consumers and raise awareness of gas safety
  • To investigate any reports of unsafe gas work

The risk of a gas explosion or carbon monoxide poisoning

If you employ a plumber or a gas fitter who is not Gas Safe registered, you are putting not only your life in danger, but that of anybody else who lives or works in the environment where an illegally fitted or maintained gas appliance is working.

There is not just the risk of a gas explosion to worry about, but also the risk of carbon monoxide poisoning, sometimes referred to as “the silent killer.”

You can trust CW Plumbing and Heating Services’ Gas Safe registered plumbers

When you employ one of our plumbers here at CW Plumbing and Heating Services you can rest assured that all of our plumbers are Gas Safe registered. But you should also check a plumber’s or gas fitter’s registration before you let them work on any gas appliance. Always ask to see their registration card, and always check it to ensure it is not bogus or out of date.

Checking out a Gas Safe Register ID number

The easiest way to check it is to get onto the Gas Safe Register website by clicking on this link. Find the yellow check-box that says “Check a Gas Engineer” and enter the 7 digit ID registration number in the box provided. The check is immediate.

If you don’t have access to the web, you can phone the Gas Safe Register and ask a member of staff to check the ID number out for you. The number to call is 0800 408 5500.

There are plenty of plumbers and gas fitters around who work illegally without being Gas Safe registered. Their credentials look official which is why it’s important to check them out. Remember, it could be your life we’re talking about, so never take any chances. Always check it out!

A CW Plumbing and Heating Services plumber will hand you his/her card automatically

All our plumbers at CW Plumbing and Heating Services will automatically offer their card upon their arrival if they have come to work on a gas appliance.

Gas Safe plumbing services in London

If you live and or work in South London and you suspect you may have a faulty gas appliance or you need any work carrying out that involves a gas appliance, you are advised to act at once. Call us here CW Plumbing and Heating Services. We schedule visits and also operate a 24/7 emergency call out service and can be with you in a jiffy. The numbers to call are 020 7733 6812 or 07949 095 184.

Better Gas Safe Than Sorry



Helen is disabled and lives in privately-rented accommodation which needed various work to be done, including electrical work and a new gas boiler and heating system fitted. Her 78-year-old mother recommended a local gas fitter who she thought was Gas Safe registered. Helen’s landlord employed this gas fitter to carry out the work on the 5th May 2010.


When the gas fitter arrived at the property Helen asked him if he was Gas Safe registered, which he replied he was. She didn’t think to ask to see his Gas Safe ID card:

“When a tradesman is recommended by someone you know, if you ask them if they are registered and they say ‘yes’ you take their word for it.”

When things started to go wrong, such as blown radiators and dodgy-looking electrics, Helen became suspicious of the gas fitter’s capability to do the job safely and correctly.

Once he finished the job he left Helen with a certificate which was signed by someone with a different name to him and had a separate licence number. As Helen had no idea who this person was she checked this out with Gas Safe Register who confirmed he was illegal and immediately offered to investigate the gas work. When Gas Safe Register investigated the property they found a gas leak in the pipework close to the boiler, which was classified as ‘Immediately Dangerous’; the most dangerous category of gas work.

Gas Safe Register also found nine other separate gas leaks in the pipework close to the boiler, and the electrics from the previous boiler were still live. They had to disable the boiler immediately, so Helen was left without heating and hot water for two and a half weeks.

“It’s worrying that people would portray themselves as something they’re not, especially when it comes down to something as potentially deadly as gas.”

“This experience has been a nightmare from start to finish. It’s been time consuming, messy and very unsettling. I would never, ever let recommendations be enough to make a decision on having gas work done in the future. I will always check Gas Safe ID cards from now on. It’s there to help protect the public from illegal gas work and to help keep us all safe”.

Helen’s experience cost her dear and it could have cost Helen her life. Dangerous gas work can be deadly. Only use a Gas Safe registered engineer.

Make sure you know what to do to avoid illegal gas work.

Better Gas Safe than sorry. Always check the card.