Plumbing and Heating Services companies like us here at CW Services (Plumbing and Heating) belong to one of those privileged trades that are allowed into people’s homes, or their business premises, to carry out work. That work may be by way of an emergency repair, some routine maintenance, or a new plumbing or gas appliance installation. Whatever the nature of the job, we are trusted to enter home and business owner’s properties to carry out an appointed task and we honour that trust.

The best quality workmanship – guaranteed

24 Hour Plumber - CW Plumbing Services, South LondonFor us here at CW Plumbing and Heating Services this trust is sacrosanct. It breaks down into two areas as well.

Firstly, there is the quality of the work that we carry out. Every customer we work for, whether it’s a domestic client or a commercial client, has the right to expect the very best quality workmanship; and that’s exactly what we deliver.

The customer also has the right to expect that when we leave the premises, we will leave it clean and tidy; and we do.

Full parts manufacturers’ warranties passed

In terms of the parts that we use, firstly you can rest assured that we only use quality parts and materials. All new parts will be covered by the manufacturer’s guarantee, which we pass on to clients 100% intact. So that only leaves the quality of our workmanship, and that is where our own personal guarantee comes into being.

Observing CW Plumbing and Heating Services guarantee conditions

In terms of general repairs and maintenance, we here at CW Plumbing and Heating Services guarantee our workmanship for 90 days. When it comes to new installations, our workmanship guarantee period extends to 12 months.

In order to take full benefit of these guarantees however, it is important that you should call us immediately you detect any sort of problem. In the unlikely event that you do detect a problem, we will send one of our plumbing and gas engineers round to your premises to inspect the problem, and report back to you.

It’s also very important that no one tampers with any of our work.  If they do then any guarantee could be null and void. Just for the record, please note that all of our gas engineers are fully Gas Safe registered

Promoting customer enthusiasm

The singular most important thing for us here at CW Plumbing and Heating Services is that all of our clients are totally satisfied by the work we have carried out for them. When all is said and done, our reputation is of prime importance to us. The vast majority of the work we do for people is won through recommendation, and you don’t get recommended, unless like us, you exceed your clients’ expectations. We don’t just seek customer satisfaction. We seek to promote customer enthusiasm for our services.

Our 100% guarantee is a given

CW Plumbing and Heating Services offer quality work at a fair price.